overall food was not bad. We were given the option to choose how spicy we wanted our dishes and did not seem like that was addressed at all. also the egg rolls were a little on the soggy side and not too good.
service and food excellent .. wish they delivered
Always the same great quality. Consistent. The order was ready by the time I arrived. Walked right up to the counter and paid, passing everyone sitting and waiting. What a great app. More people should use it.
Everything was correct on the order, made for the time I asked and still hot when we got it home! Delicious!
Food very tasty. We'll be back
The process was very easy and loved the food as always!
I had ordered on-line, but when I got there to pick up my order, it wasn't ready yet.
best place in town.
Only time I didn't check to make sure everything was there.....The Chicken Lo Mein was missing. Otherwise, everything else was fine.
So good and the food was fresh and hot!
Good food, great prices!
The food was very delicious as always and generous portions. One problem (first time ever had a problem) we ordered shrimp w. snow peas and got chicken w. snow peas.
Great food at an affordable price!
Food was very good, however, my wife had Hunan Chicken at lunch and again at dinner (2 different orders) and found the dinner time order to be less flavorful......maybe different cooks??? It would be good to standardize the dishes to be consistent in taste. Also I asked for my Tai Chen chicken to be "very spicy" and it was just moderately spicy (it's never spicy enough no matter how much emphasis I put on wanting it very spicy)
Yum! Using the App is awesome. We can give requests on each item. We like spicy and our order was right on! Our go to take out.
Every time I use this app, my order is NEVER ready when I come to pick it up. I also allow for extra time on the order and when I co.e in they act like they are just receiving my order or they had placed it asidec and never started it. Then on top of that I have to wait for several orders before me. At least another 15 more minutes, which defeats the purpose of online ordering. I also bring my baby with me so it is very inconvenient to wait longer for the food!
Fast friendly and tastey
Specifically said white rice with 2 of the orders, got home and all had fried rice. There was water chestnuts and baby corn in the general tsao order, made us question the rest of the order.
China Town is the best Chinese food in West Bend - I recommend them to everyone I know. They have always served great food! On our latest order, the Sweet and Sour Shrimp wasn't good - the breaded shrimp was very hard and dark (overcooked or old grease), and we had to throw out half of it, but this is the ONLY time this has ever happened. Otherwise I think they deserve 5 stars. GREAT FOOD!!
We always love the food we receive and the service is great. Ordering online is fast and easy. However, we paid for but did not receive the Fried Donuts. Other than that all our orders have been ready on time and filled according to our order.
We always enjoy our food from China Palace, but did have an issue with our order today. Were out of white rice and substituted fried rice. That would have been fine, but out order had three veggie entrees and they gave us pork fried rice. Oops.
Delicious. Very large portions, yet inexpensive!
Consistently good, and I like the order on line feature.
As usual order was correct, however, in my chicken fried rice -there was way too many onions, almost too much to want to eat it
Excellent as always!! Been getting food from here since 1996. Fresh and large quantities given. Plenty for another meal. Very reasonably priced.
Great app. So easy!!!
Good food and was ready at the time requested.
Ordered online after work and it was done when I got there. Food was tasty as always.
The service was good, the food was terrible. What happened?
Everything was very good as usual!
Perfect in every way!!
Just finished shopping and needed to pick up something for dinner. Places the order online, drove from one end of town to the other, by the time I got there it was ready for me. Food was great. Kids were happy and so was I.
Everything was fresh and hot. Delicious as always.
Everything was great
The food was good and plentiful. Crispy tempura shrimp. And I like the online ordering system.
Singapore chow mei fun wasn't what i was expecting. It wasn't spicy at all just over seasoned so that i could actually feel the grit of an unincorporated spice blend. Everything else was fantastic as usual.
Moo Shu pork was burned which gave it an off-taste. This is my favorite dish and, usually ,and it has always been good before. I still recommend China Town but will look at the food before I leave.
Food was excellent, order was not ready on time...they didn't "see" our beyond menu order until we arrived.
Did request the Szechuan to be spicy and it was not, food was very tasty though.
Everything was tasty and hot! Will return soon.
We have ordered from China Town many time in the past. Especially enjoy the soups and the dumplings (sometimes that's all my daughter orders).
Food was ready when we walked in the door! Hot and ready to go. I would not recommend the shrimp. Its more batter than shrimp. Chicken Fried Rice was, ok.
My order was prepared very quickly, tasted great, and was a good value.
This was my first time ordering from Chinatown. They were so busy I couldn't believe my order was ready and correct. The service was quick and polite. Will definitely return.
Sweet and sour sauce was too sweet, no sour at all. The chicken with garlic sauce was rather bland and not spicy even though ordered medium heat.
Only place we get our Chinese food in West Bend!
Any questions please call us.
1446 West Washington Street, West Bend, WI 53095
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